5 Tips on Facebook Marketing

Some tips for Facebook Marketers:

1. DND – Do not delete a comment. If someone posted a comment on your wall regarding your service/product, respond public and privately.

2. Turn Haters into Evangeslists – You sold their house or did an inspection. But the owners aren’t happy. What should you do? Makek up for your shortcomings. Thousands of social media marketers have confinced irate customers that they can and will do bette jobs next time. A phone call, a direct message and an apology will solve this.

You can also offer coupons, a gift or additional service. Remember, people complaint want to be “heard”.

3. Privacy – Do you have an open door friending policy? Be wary of your privacy. Names of your children, your street address and other personal information must be kept confidential. As well as information of your clients.

4. Update, update, update – Make sure you update your status. No, your business contacts don’t want to know when you’re washing the dishes. But they would want to know if you saw a client, attended a community event or received a new designation.

5. Ask questions – Do you want to test a product? A promo? Or you have a business-friendly question? Engage your friends with you by using your wall to ask questions. People are generally helpful and will answer your questions.